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Food & Beverage Page


~ Guest Service Desk Reservations ~

Colonial & Riviera Lobby

open daily, from 8:00am until 1:30pm
and from 2:30pm until 9:30pm


A la carte Dining
The Palladium is now using a pager system for the a la carte dining. All guests now have unlimited a la cartes. If you wish to dine at a particular restaurant you must check in with the manager at that restaurant. You will be informed at that time if there is a sitting available on that night. If there is not an immediate opening you will be given a pager. When a table becomes available your pager will beep and shine for 5 minutes. Your table will be held for 10 minutes and if you have not arrived within this time your table could be assigned to other guests. In order to receive your pager you will be required to leave your room key. In the case of a lost or damaged pager there will be a $100.00 charge assigned to your room. Royal Yucatan guests may make reservations at any a la carte restaurant and these reservations need to be made at least 24 hours in advance. If you have a group of ten or more people and you wish to dine together you may make a group reservation with guest services at least 24 hours in advance. The group will all have to select a common entrée and dessert.

There is usually a beach BBQ scheduled for Friday evenings and during peak times there may be a second BBQ (Usually on Wednesdays). Any beach BBQ will be subject to the weather. There are two seatings, one at 7:00pm and a second at 8:30pm. The only way to know for sure is to check with your guest services kiosk in the lobby. A reservation for any of the scheduled nights starts the morning prior to the scheduled BBQ and does not count as one of your a la carte reservations. Tables and chairs for four diners are set up on the beach near the snack bars (restrooms are nearby). There is waiter service for drinks and dress is causal. It's a festive atmosphere with candlelight along with a marimba style band playing. Feel free to dine in your bare feet! Food is grilled outside and served buffet style. The menu consists mostly of grilled food - ribs, chicken, steak, sausage, burgers, hot dogs, etc., along with an assortment of vegetables. There's also a salad bar, various breads/rolls, and fruits for dessert. There is something for everyone.

There is a paella on the beach lunch open to all on Sundays from 1:00pm to 3:00pm on the Colonial beach. This is first come, first served until it is gone. This is not counted as one of your a la cartes.



Buffet Restaurant Hours

Breakfast: 7:00 am to 10:30 am

Lunch: 12:00 pm to 4:00 pm

Dinner: 6:00 pm to 10:30 pm

Beach Bar

Open 24 hours

8 am - 10 pm Full cocktail service

10 pm - 8 am Beer & soft drinks only


Bar Hours

Whites Sand Lobby Bar 10am-midnight
Riviera Lobby Bar 10am-midnight
Bar Teatro (by the WS lobby) 8pm-11pm
La Laguna 10am-1am
La Laguna swim-up bar 10am-varies w/season
Punta Emilia beach bar open 24 hours (only beer from 8pm-8am)
Disco bar 11pm-2am
EL Desvan (non-smoking bar) 6pm-midnight
La Terraza Bar (Royal suite guests only) 10am-6pm
Las Rocas pool bar 10am-varies w/season
4 a la Carte restaurant bars (also open to public) 5:30pm-10pm
Kantenah lobby Bar 10am-midnight
Colonial Lobby Bar 10am-midnight
Churchills (smoking bar) 6pm-midnight
Hemingways (non-smoking bar) 6pm-midnight
Gran Azul swim-up bar 10am-varies w/season
La Plaza theater bar 8:30pm-11pm
Secret Bar (adult pool) 10am-varies
El Ricconcito (old spa bar) 10am-varies
La Jarra Beach Bar 10am-5pm
Colonial Beach Bar 24 hours (beer only 8pm-8am)
Gran Azul 10am-1am
Sports Bar 10am-1am


Some Bar info from Toasted Gringo

The El Desvan Bar in the White Sand lobby is very similar to Kantenah's Hemingways Bar. It's air conditioned, non-smoking, offers premium brands of liquor and also has game/card tables along with a selection of books. The El Desvan Bar is open from 6pm-midnight.

There is a limited continental breakfast available in the Colonial lobby (at the bar) from around 5am primarily for guests with early departures. It includes coffee, teas and pastries (no booze). I'm sure there are similar arrangements on the W/S - Riviera side also.

The Hemingway Smoking Bar, off the Kantenah lobby, has a selection of a dozen or so of quality domestic and imported cigars for sale (stored in a humidor). Expect to pay US$20 and up, per cigar. Local vendors with pre-made and cigars made "while you wait" are usually in the Colonial and Riviera courtyards on alternating nights. Their prices range from US$5 and up.


All- Inclusive.... Tips included?

I was always intrigued by the ‘tips included’ enticement in travel advertisements. But I wondered, how do the workers at resorts get their tips if they’re included in a prepaid resort package??? I decided to do a little research and ask a couple veteran workers (both management and staff) at the Palladium (it’s amazing what you can learn while having a few drinks).

I was told there are some 1300-1600 employees at the Palladium depending upon the season. Almost all of the non-salaried workers belong to a quasi-labor union. The union negotiates with management over how much the resort will contribute to an employee ”tip account” based upon the number of guests staying at the resort. The amount of money deposited in the account varies on a daily basis. The higher the hotel occupancy, the more money deposited in the account – the lower the occupancy the less money. Each worker’s portion is calculated with variables such as job title, experience and seniority factored in. In addition to the “tip account”, each worker earns the legal minimum wage of about 50 pesos A DAY (approx. US$5).

Employees are paid every two weeks. Since most workers do not have bank accounts or a safe place to secure their earnings, they’re issued a MasterCard brand cash card. On payday their earnings are automatically credited to their cards. They can use any ATM to make cash withdrawals or use the card in stores to make purchases. I’m told employees find this a very convenient and secure way to manage their finances.

So how much do workers actually earn per six-day work-week? This was a sensitive subject but from what I could gather it varies from about US$50 to about US$130 depending upon the season. If you think $10 or $20 a day is sufficient wages, then don’t bother to leave an additional tip. However, if you think employees deserve more for their hard work you may want to leave a dollar or two. Remember, if you openly leave a tip on a table/bar, it generally goes into a ‘tip pool’ and is divided equally among the workers at that facility. If you want to reward a specific worker, be sure to discreetly ‘palm’ your tip.

TG

We’ll tip the grill guy at lunch or omelet guy at breakfast as well. Look for those who are in positions that probably don’t get a tip. Surprise them if they are doing a good job or a favor for you. Everyone works hard, I have never seen anyone loaf! Lorie (stat2er)


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