Chat Transcript with Mr. Octavio Subervi (Assistant Director) on June 30, 2008
The Palladium Addict Management Team and Members extend a warm welcome to Mr. Octavio Subervi. We would ask that all members be courteous in posting just one question and then waiting for it to be answered by Octavio. This way we can all enjoy.

[Octavio] Hi everyone,

[Octavio] Thanks Brenda for inviting me here tonight

[Brenda - manager] Our pleasure. I will be in the background saving this chat session.

[Brenda - manager] do you have a question for Octavio?

[pocoloco9] I do.......a quick one

[pocoloco9] Octavio, in the area of Punta Cana.....are tropical storms a yearly problem?

[Octavio] the tropical storms are a possibility but having a hurricane season does not mean we will have one

[pocoloco9] thanks....I didn't know if you received more tropical storms this time of year than in the Riviera Maya

[Octavio] the Dominican Republic is in the path that could be affected but once every 10 years has been the frequency

[pocoloco9] ok

[vintagewhine] hopefully this storm they are tracking now won't be a problem for anyone

[Octavio] a lot less

[sambora] Wow this is good.. Just a quick question. is there a suite at this resort that offers balcony hot tubs as they do in Mexico G.P.

[Octavio] Of course, the Honeymoon Suites in The Royal Suites Turquesa

[Octavio] they do have a whirlpool bathtub on the balcony

[Connie - admin] How far is the resort from the Airport?

[Octavio] the ride is about 25 minutes

[sambora] Thank you Octavio and hope to see you real soon. My heart is in the Dominican

[Connie - admin] Thank you

[vintagewhine] Are there rooms right on the beach as in the RM...just a few steps away from the beach?

[Octavio] All of you are invited to live a Palladium experience in Punta Cana

[Connie - admin] Is there a transfer company the resort recommends?

[Octavio] in the DR law forbids to built 60 metres form the water line

[Octavio] but that is close enough

[Octavio] and we have plenty of them

[vintagewhine] One of those rooms will be for my husband and I "someday"!

[Octavio] There are many companies offering transfer services

[Brenda - manager] Yes, we will plan a get together next year.

[pocoloco9] same here.......Nancy and I need to make a trip there

[Connie - admin] Any particular one you recommend

[Brenda - manager] like we do in the Riviera Maya in April.

[Octavio] if you use a tour operator, they usually include the ground services!

[Connie - admin] Yes, but some people, like us usually book air and hotel separately

[Octavio] if your trip is in couple (you and your spouse) I would recommend Royal Suites

[Octavio] either Honeymoon or Royal Junior Suite

[Connie - admin] We have been to the Mexican resort 7 times and just love it

[Connie - admin] We will have to add DR to the list

[Rachel - Administrator] From all reports the Honeymoon and Royal Suites are amazing.

[Rachel - Administrator] We, too, will have to add DR to our list of GP favourites.

[Octavio] I had the honour of opening the first Royal Suites of the company and directed the operation for 2 1/2 years

[Connie - admin] Wonderful

[sambora] Is there a Doctor on site?

[Octavio] and I recommend you all the Royal Suites

[Rachel - Administrator] Ocean view from the Royal Suites?

[Octavio] the whole complex has something to offer to the public

[Octavio] activities, disco, sport, a magnificent new SPA

[Octavio] and a lot more

[Rachel - Administrator] Sounds very nice.

[Octavio] we have two medical assistance offices in the complex

[Octavio] I hope no one need it but it is reassuring to know they are there in case you need it

[sambora] What tours do you recommend?

[Octavio] Going to Saona Island for the full day is my favourite

[Connie - admin] How far is it from the resort?

[Octavio] but there are many options like Jeep Safari

[Octavio] swimming with dolphins, etc

[Rachel - Administrator] Ah, I love Dolphins.

[Octavio] is one hour and a half drive

[Connie - admin] okay thanks

[Octavio] then a boat ride which is a dream

[Connie - admin] I love the dolphins also

[Octavio] a visit to the Caribbean you can only dream about

[vintagewhine] sounds romantic!

[Rachel - Administrator] Do you have parasailing at the resort?

[Octavio] yes we do

[vintagewhine] Is there pottery to paint on the beach? We really enjoy that at the RM

[Octavio] we do not have pottery but believe me you will not miss it

[Connie - admin] There you go Debbie..........open a table at the resort

[vintagewhine] Yes! we can retire with a paint table there!

[Connie - admin] Your English is fabulous Octavio

[Octavio] thanks

[Brenda - manager] Octavio, do you have pictures of the swim up rooms?

[Octavio] for those of you who have been so many times to Mexico, Punta Cana is Palladium with a Dominican Flair

[Octavio] you can only enrich your experience

[Octavio] the swim up rooms will be opening next winter season

[vintagewhine] We have talked about gong to Punta Cana often....the GP there really appeals to me

[Octavio] I have not taken pictures yet

[Brenda - manager] Ok, that is when we can have a get together when the rooms are complete.

[Brenda - manager] Next winter.

[sambora] sorry I couldn't leave I have been to the D.R. 9 times and they are a great and happy people. I will look for you Octavio

[Connie - admin] wow samboro that is a lot of times

[Connie - admin] Good for you

[Connie - admin] Have you stayed at the GP there?

[Octavio] I will wait for you Sambora

[sambora] First time 21 years ago and fell in love with the country I highly recommend it!!!

[vintagewhine] The beaches there look fabulous!

[Connie - admin] I have a friend who lives in the DR

[Connie - admin] but not Punta Cana

[Octavio] The 1 km beach front of the complex is consider to be among the best of the world

[Brenda - manager] Octavio will those swim up rooms have an ocean view?

[sambora] Octavio what does this resort offer as shade on the beach?

[Octavio] no, they will be on the garden side, but they will be surrounded by a pool that overtakes the place

[Octavio] sunbathing chairs on your balcony

[vintagewhine] Are there palapas on the beach?

[Octavio] yes

[vintagewhine] great...!

[Octavio] included of course

[Octavio] I must say that Punta Cana were the first hotels of the company in America

[Connie - admin] Are you originally from the DR Octavio?

[sambora] Is there a Palladium addict book at this resort and where would I find it please

[Brenda - manager] Which is the most popular section of the resort?

[Octavio] yes I am

[Octavio] from Santo Domingo, capital city

[Octavio] all of them are

[Octavio] there is something different in each one

[Brenda - manager] I believe Hemmingway's is where the book is located.

[Octavio] Bavaro has a wider chart of services, like the disco on its side

[Octavio] 4 of the 5 a la carte

[Rachel - Administrator] Which side is the Casino in?

[Octavio] Palace has the SPA and the Casino

[vintagewhine] I don' know if there is a PA book there yet...did Sukie take one?

[Octavio] palace and Punta Cana have double level junior suites (Loft Suites)

[Connie - admin] I believe she did Debbie

[Connie - admin] I think I will have to go and see the DR for myself!

[Octavio] and Punta Cana has the centred best location

[Octavio] as all facilities are available for use

[Octavio] we have a PA book placed at the Hemingway Cocktail Bar

[vintagewhine] loft suites? it has a bedroom up and living room down? That sounds nice!

[Octavio] yes

[Octavio] they are really nice

[Rachel - Administrator] They all sound like great sections.

[Connie - admin] That is wonderful lay out

[Octavio] with a sofa bed for the kids

[Brenda - manager] A loft sounds nice.

[Rachel - Administrator] Is there a bad time of year weather wise?

[Octavio] please contact me and I will organize a cocktail party for the group - our treat

[Brenda - manager] Thank you, that is very nice of you.

[Connie - admin] Wonderful Octavio

[Connie - admin] WestJet Vacations book there don't they?

[Brenda - manager] We will bring you a bubba mug

[Rachel - Administrator] West Jet flies to PC

[Octavio] yes Westjet is one of our newest contracts

[Connie - admin] and they have the GP in their westjet vacation book

[Connie - admin] WestJet is based out of Calgary where I live Octavio

[Octavio] I will love to have a Bubba mug

[Octavio] I already got a bracelet

[Connie - admin] Great

[Octavio] got it from sue who is here staying with us now.

[Connie - admin] she said she was having a great time when she posted from there

[vintagewhine] It was fun reading her posts....she also posted some great pictures

[Octavio] I am sure she did, she is a very nice lady

[Octavio] and her husband is also a very sympathetic person

[Brenda - manager] Octavio, you need to watch out...Connie will have you drinking Coochie Coochie's.....lol

[Octavio] should I be concern?

[vintagewhine] oh gawd...they will knock you flat!

[Connie - admin] I know what goes in them just have to get how much of each

[Connie - admin] I know what goes in them just have to get how much of each

[Octavio] I trust you

[Rachel - Administrator] Connie, maybe they will hire you as official Coochie Coochie drink mixer

[Connie - admin] And so you should

[vintagewhine] I am more of a creamy drink person

[Octavio] I trust you

[Octavio] was not sure it was you!!!

[Connie - admin] The one and only!

[vintagewhine] a nice surprise!

[filnuovum] It's raining right now. There was a beach dinner that will have to be probably cancelled.

[filnuovum] But I just came to say hi. This is Octavio's night, haha.

[Octavio] no please be my guest

[gvmcc] Hola Felipe -may I take this opportunity to compliment Julio and Abundio at the LaJarra Beach Bar - excellent personalities, excellent service, all around excellent guys. made our visit that much better!

[Octavio] If you help me answering their questions, they might have....

[filnuovum] They are good guys, you are right.

[Connie - admin] Abundio is a sweetheart with the biggest smile!

[Brenda - manager] Yes, they are good guys. Love Abundio's smile too.

[Connie - admin] Is Everardo still there at the Kantenah Lobby Bar?

[filnuovum] They are always smiling and with good sense of humour.

[vintagewhine] I'm sure you will find a favourite in DR and Jamaica too Connie!

[gvmcc] Very fun guys!

[filnuovum] I think he is in another bar now.

[filnuovum] They are always smiling and with good sense of humour.

[Connie - admin] Tell him you NEED to have the coochie coochie directions

[Octavio] going to a different Palladium you can compare to adding a new wing to your house

[Brenda - manager] I like your analogy.

[gvmcc] We will have to find him on the next visit.

[Octavio] a different area but the same house

[Connie - admin] We will try the DR for sure Octavio

[julesbanana] Abundio is a very fun guy. Loved him!

[vintagewhine] that's a great way to look at it Ocatavio....

[vintagewhine] We already know it is great hospitality at the Palladiums

[Rachel - Administrator] GP lives up to its Grand name. And it sounds like GP PC has very nice beaches, too

[Octavio] and it is not training, Dominican people are that way

[filnuovum] Well dear friends. I am afraid it's time to leave. I just came to say hi to everybody.

[Rachel - Administrator] Debbie, sounds like you and I to the rescue

[Connie - admin] That is wonderful octavio

[filnuovum] Have a good evening!

[Octavio] Buenas noches Felipe, thanks for stopping by

[Octavio] how many of you have already checked Punta Cana site in the PA?

[Connie - admin] Do you have a special thing to do to people on their birthday Octavio

[filnuovum] The honour is mine.

[Octavio] of course we do

[julesbanana] I've checked the site. Always looking for a great vacation

[Connie - admin] That is a Spanish tradition which Felipe implemented down at the GP

[Octavio] they are surprised with chanting and making a special presentation in the restaurant, the theatre, and so on...

[vintagewhine] do they have beach bbq's also there, Octavio?

[Connie - admin] Sounds great

[Octavio] also we can send special decoration to their rooms if requested

[Rachel - Administrator] Bill always gets the Mariachi band to sing & play happy birthday for me at the GP MR

[Connie - admin] I never travel on my birthday

[vintagewhine] good excuse for a vacation Connie!

[Octavio] BBQ on the beach is also part of GP PC

[Connie - admin] You have provided a lot of info for the PC forum Octavio.......thank you

[Brenda - manager] Much appreciated. TY.

[Octavio] my pleasure

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