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We have stayed there and the level was always very good. Hence why we returned. But this time the room was a disaster. The bed looked like a murder scene. And the treatment we got from that room was terrible. Offered to move us to another room that night and that room had not been cleaned. It had ci...

No we had to pay to go to TRS and it was not worth the money we had to pay.

The TRS rooms are new, so what didn't you like about them? If its the lack of privacy in the bathrooms, that I could understand. Otherwise they are beautiful, the beds are super comfortable and there is plenty of space to put your belongings. It was the colonial room. It was disgusting to say the l...

It was not the TRS room. It was the room in the Colonial.
Wish I could post pictures.

We were in colonial.
We did the Diamond Club with Royalton in Negril and it was night and day difference on the service.

Well after return trip number 8 this will probably be the last trip. The resort rooms are looking very old and tired. After a major room fiasco we upgraded to TRS and must say it is Not worth the money. Wish the resort would of done more to help us out but that did not happen. The room pictures woul...

We booked our trip today to chichen Itza with AGI and had a wonderful day. Everything was planed out for us. From transportation to all park passes and lunch. I would highly recommend booking thru them if you plan on going. As well our tour guide Miguel Gomez was incredible. Sure knew his stuff abou...

Well the best place to snorkel is right in front the kantenah.
If you look at the map it would be just off what they call the Royal suites beach.

Well we are back home after a week. As I promised here is the report. Major improvements on Nightly music in the lobbies. To bad they shut it down by 1:00 am. Free internet is good in the main lobbies. The a la cartes are now limitless which is very nice. Coffee makers in the rooms is also a nice ne...

Well with the wedding that we were here for over last night.
I will say that I must of had a beer for all of you guys.
The weather is ok and NO to olympic Hockey in the sports bar.
Full trip report next week.

Hey guys Just a quick update from here a the resort. Good to see some things have changed. Free internet in the lobbies and coffee makers in the rooms. The weather is good for the most part heavy rains at night. No beach party last night due to weather. Full report when we get home. I will have a be...

Can anyone explain the true advantage of having the diifernent colors?
Like more bookings at the a la cartes?
Better seating at the buffets?
Or do they do this just because.

But what is the advantage of having a red or gold compared to a black one?

Our second trip is booked and will be there in just over 6 weeks.
I see that there is different color wristbands.
But not sure of the purpose.
Can anyone help on this one?

Thanks
Greg

Well here it is Food Nice selection on the buffet a few not so good nights but enough to eat. A-la carts need more than 4 for two weeks. But they were good except for the Japaneese. Night life This is where the resort can improve not everyone wants to go to bed at 11:00 a piano bar with kereoke woul...