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What is open?

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Jennyraew12!
Posts: 2
Joined: Fri Dec 18, 2020 6:22 pm

What is open?

Post by Jennyraew12! »

Could anybody tell me if the Cantina section is open and what restaurants or buffets?

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cactusrose
Palladium Addict Moderator/Tips and Deals Specialist
Posts: 11306
Joined: Thu Aug 09, 2007 2:42 am
Location: Peoria, Arizona

Re: What is open?

Post by cactusrose »

The Kantenah resort section is currently not open yet. When are you thinking of traveling (or do you already have a reservation)? As occupancy increases, they will slowly open up the rest of Colonial and then move onto Kantenah. I read where they said Kantenah hopefully will be opening in April (could be sooner?).

Right now the TRS (adult only) resort is open as well as White Sand resort. Colonial is open to Romance Suites and Jr. suites only. Things are often changing so hard to predict due to COVID and occupancy of the Grand Palladium Riviera Maya resort complex.

Restaurants amongst the three family resorts are open (White Sand, Colonial, and Kantenah) and are on a rotating basis each night. There usually is 2-3 available to dine at each evening. Reservations are required. Currently the only buffet that is open for all three meals is "La Dalia" located at the White Sand resort. Breakfast only (Monday-Thursday) is at the White Sand outdoor pool buffet "La Laguna". Lunch only dining is available at the Colonial beach bar, "Las Olas" located by the big main Colonial pool.

If you download the Grand Palladium Resort app online, you can go over to the Riviera Maya location and click on the various categories. It will give you the latest info. about the resort.

If you want to travel in the next few months, if you book Kantenah, you most likely will be transferred to Colonial or White Sand. If Kantenah is fully opened, then you will get your accommodation that you reserved unless they only open it a room level at a time like they are presently doing at Colonial. Would start with Romance suites.....then Jr. suites...then lastly Deluxe rooms.

cdq85
Posts: 14
Joined: Thu May 28, 2020 10:17 am

Re: What is open?

Post by cdq85 »

If I were you , I would switch to white sands romance bungalows. We stayed in the colonial romance suites and found ourselves walking all the way to the white sands pool every day because the swim up bar is open there and more activity is there (people plus restaurants open). The issue we had was the connecting bridges were both down for maintenance so it made it such a pain to have to walk all the way around every single time. The white sands bungalows are right there and would have been way more convenient but that’s just my two cents. I’m hoping they are almost back to normal soon because I already booked my May trip lol

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cactusrose
Palladium Addict Moderator/Tips and Deals Specialist
Posts: 11306
Joined: Thu Aug 09, 2007 2:42 am
Location: Peoria, Arizona

Re: What is open?

Post by cactusrose »

cdq85 wrote:
Tue Jan 12, 2021 5:26 pm
If I were you , I would switch to white sands romance bungalows. We stayed in the colonial romance suites and found ourselves walking all the way to the white sands pool every day because the swim up bar is open there and more activity is there (people plus restaurants open). The issue we had was the connecting bridges were both down for maintenance so it made it such a pain to have to walk all the way around every single time. The white sands bungalows are right there and would have been way more convenient but that’s just my two cents. I’m hoping they are almost back to normal soon because I already booked my May trip lol
That may end up being an upgrade if they have Colonial Romance suite room availability. Just depends. I guess they could send in a request and ask for a White Sand Romance suite and see what happens. I'm sure by now (or when they arrive) that those bridges will be done being repaired. Once they start work on something it is finished. There was lots to do after all of those storms with reduced staff.

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