Click on one of the links below for information on your favorite resort

Mayan Riviera   -   Jamaica   -   Punta Cana   -   Puerto Vallarta   -   Cap Cana   -   Costa Mujeres

Avoid the hassle of slow crowded buses, get inexpensive private transportation in the Mayan Riviera from AGI Tours - Recommended by Palladium Addicts

11th trip

Main Forum
popcorn1
Posts: 85
Joined: Mon Jul 04, 2011 10:06 am

Re: 11th trip

Post by popcorn1 » Sat Jan 19, 2019 5:07 pm

How many previous Grand Palladium resort visits do you need to get the VIP bracelet? We have been to other Grand Palladium resorts 9 times, mostly the Mayan Riviera and once to Jamaica. The last couple of times in the Mayan Riviera, we have gotten the gold VIP bracelet and enjoyed all that it offered. I know it is at their discretion, but hopefully we will get the VIP bracelet in Punta Cana when we arrive soon. Thanks.

User avatar
Brian-from-nanaimo
Posts: 78
Joined: Sun Jun 30, 2013 9:24 pm
Location: Nanaimo, BC Canada

Re: 11th trip

Post by Brian-from-nanaimo » Sun Jan 20, 2019 8:59 pm

11 times get you the VIP braclet at Punta Cana...good luck getting it...make sure you take all email correspondence and a list of the trips you have made etc

As I said earlier...they don’t care whether you have been 1 time or 20 times...your still treated like it’s your first time if you don’t say anything

Like I said earlier...not looking to be treated like kings and queens but geez, when you spend upwards of 50 to 60K at GP resorts, you would think they would do a little something for you

It seems hit and miss...I’ve read on this site that some people get upgrades to the Royal suites, and recognized as a repeat customer.

We have never been treated like anything more than 1 timers every time we show up at check in

It’s sad...love the resort...hate how your treated...I am now switching to Catalonia Royal Bavaro adults only resort, it’s much smaller resort, the people that I have talked to that have been more than once get treat like they should...upgrades, all kinds of special stuff for you during your stay

Something that GP Punta needs to learn

Brian
Image
2003 April GP Kantenah, Mayan Riviera
2004 November GP Colonial, Mayan Riviera
2005 November GP Kantenah, Mayan Riviera
2006 November GP Colonial, Mayan Riviera
2007 November GP Kantenah, Mayan Riviera
2012 November GP Punta Cana
2013 November GP Palace Punta Cana
2015 November GP Palace, Punta Cana
2016 April, GP Punta Cana
2016 November, GP Punta Cana
2018 November, GP Punta Cana

gorfio
Posts: 62
Joined: Wed Feb 18, 2015 12:35 pm
Location: Dayton, OH

Re: 11th trip

Post by gorfio » Wed Feb 27, 2019 1:17 pm

We just booked the Catalonia Royal Bavaro, based on Brian's recommendation. We stayed in PC last May with my BIl & SIL to celebrate the BIL's victory over cancer. It was our fifth stay with GP overall, third stay at GPPC, their first. They were both desperately in need of a beak. We sang the praises of the resort and assured them they would have a great time.
What we did not know beforehand was that GPPC was hosting the first ever Member's Party for Travel Club patrons. At different points throughout our one week stay, the resort closed the Arrecife buffet all day for a party, closed the Bohio and Palace pool all day, closed the Bavaro buffet all day, and closed the sports center for three days. There was no advance notice of any of the closings.
In addition, our spa day was ruined by a foam party at the secret pool, which has signage at all entrances stating that it is a quiet area, and for guests to please be respectful of that. Foam clouds were blowing into the spa's wet area, and the thudding of the bass from the speakers almost drove us back to our rooms. All this while we were relaxing after massages!
Customer service at the resort was useless, and responses to emails I sent after returning home were nothing but denial and deflection.
We were treated as second class the length of our stay, and management refused to even consider that it might have happened. We were embarrassed in front of our family, and I will never forgive GPPC for that.
We may return to the GP in MR, but we are done with PC. Customer loyalty means nothing to them.
Catalonia Royal Bavaro '19
Grand Palladium Bavaro '18
Grand Palladium White Sands '17
Grand Palladium Bavaro '16
Grand Palladium Punta Cana '15
Riu Punta Cana Palace '13
Grand Palladium White Sands '12
Aventura Spa Palace '11 (Mayan Riviera) {It's now a Hard Rock - BOO!}
Sirenis Tropical Suites '10
Sirenis Tropical Suites '08
Sirenis Tropical Suites '05
Sirenis Tropical Suites '03
Intercontinental Presidente '00 (Cabo)
Sandals Negril '99
London '95 (British Short Film Festival)
Ireland/France/Spain '93 (Road Trip)

User avatar
Brian-from-nanaimo
Posts: 78
Joined: Sun Jun 30, 2013 9:24 pm
Location: Nanaimo, BC Canada

Re: 11th trip

Post by Brian-from-nanaimo » Tue Jun 18, 2019 3:43 pm

How did you like Catalonia Royal Bavaro?

We love it there, it’s our new favourite resort. Personalized service, they treat you way better, food is better. If I could change anything, it would be the ocean has more seaweed beds to navigate through to swim. But it’s still nice 👍🏻

Now that all of these mysterious deaths are going on, we are a little Leary on going back until they figure out what the cause of the deaths are. Pretty freaky

Brian
Image
2003 April GP Kantenah, Mayan Riviera
2004 November GP Colonial, Mayan Riviera
2005 November GP Kantenah, Mayan Riviera
2006 November GP Colonial, Mayan Riviera
2007 November GP Kantenah, Mayan Riviera
2012 November GP Punta Cana
2013 November GP Palace Punta Cana
2015 November GP Palace, Punta Cana
2016 April, GP Punta Cana
2016 November, GP Punta Cana
2018 November, GP Punta Cana

gorfio
Posts: 62
Joined: Wed Feb 18, 2015 12:35 pm
Location: Dayton, OH

Re: 11th trip

Post by gorfio » Fri Jul 12, 2019 12:26 pm

Brian, we loved it! It's our new favorite as well. They have the second best food we've experienced at an AI (the Aventura Spa Palace in MR was the best, but alas it is now a Hard Rock and thus off of our list.) The service was top notch and we really enjoyed having waiters at every meal except breakfast, which suited us well as we prefer to graze in the mornings anyway.

We really loved the sandbar and being able to stand in waist deep water nearly a third of a mile from the shore. We've never stayed anywhere that this was possible. It's a very cool natural feature.

We're not too troubled by the recent bad press, figure it's the normal media BS. We're looking at returning around Labor Day.

We're still kind of amazed that got such a great adults-only experience for less than we would have spent to stay in the family areas of GPPC.

Thanks again for the suggestion! The Cat Royal is a hidden gem.
Catalonia Royal Bavaro '19
Grand Palladium Bavaro '18
Grand Palladium White Sands '17
Grand Palladium Bavaro '16
Grand Palladium Punta Cana '15
Riu Punta Cana Palace '13
Grand Palladium White Sands '12
Aventura Spa Palace '11 (Mayan Riviera) {It's now a Hard Rock - BOO!}
Sirenis Tropical Suites '10
Sirenis Tropical Suites '08
Sirenis Tropical Suites '05
Sirenis Tropical Suites '03
Intercontinental Presidente '00 (Cabo)
Sandals Negril '99
London '95 (British Short Film Festival)
Ireland/France/Spain '93 (Road Trip)

Post Reply