We just got back from our vacation at the palace. The weather was beautiful in comparison to the weather we left behind. We flew Air Transat had a good flight both ways, good leg room considering I'm 6'5. The airline has really improved their fleet they look nice inside. Once at the resort check-in was smooth and fast, thanks to Jimmy the bell boy for the quick delivery of our luggage . We stayed in villa 84, the location was great it was right beside the pool and only a minute walk to the beach. The room was cleaned every day by Maria our Maid, she did such a great job always clean and fresh smelling. The grounds are beautiful, always kept neat by the hard working maintenance staff ( always smiling). During the day there is always competitions or dancing,aerobics going on either on the beach or by the pool, by the animation team, they did such a great job by getting guests involved in the different activities . Thanks goes to Amauris, Eddy, Mayelin,and Pedro for making our stay a lot of fun. Thanks to Clara for our poolside drink deliveries, it was always service with a smile. We were able to do 3 a la Carte restaurants, Mexican , Steakhouse and the Japanese , but when you go to the Japanese you have to tell them that you want to see the show, it is a must see so much fun and the food is great. The times we could not get into a a la carte we would go to the buffet in the Bavaro section, thanks to Francia Auila who would always be watching for us to provide us with a table, she has been doing this for us for about five years now. In the evenings we would spend our time in the palace lobby listening to the different performers , it was a good place to mellow out and check your e-mails since wi-fi is free in the lobbies. Williams at reception and Angie Parra and Jazmin Sepuweda at guest services were very helpful.
Overall, the food was good, the beer was cold and the staff was a lot of fun.
We would definitely recommend this resort, and we will be back again.
This was our 7th visit and the couple that came with us it was their 4th vacation at this resort, that is how much we enjoy it there.
Special thanks to the Palace staff for a wonderful vacation.