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Another fantastic holiday in paradise

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Another fantastic holiday in paradise

Post by minou »

We have visited the Royal Suites Turquesa several times, and this time we were accompanied by our daughter and her husband. We return because of our love for Punta Cana and its’ unique characteristics (fantastic beach, great cuisine, lovely rooms and our Dominican family), We arrived about 8pm and we were immediately greeted with hugs from Tomas (bell captain), Charlyn (reception) and Michelina (lobby bartender). It was truly a “welcome home experience”. After check-in, which included cooling towels and liquid refreshments (cava and Imperial rum), we were quickly transported to our room (5334). During out stay we also experienced the fantastic new décor in room 5007.
I am a beach person and the beach is paramount to the success of any vacation. For those who have read the reviews which state the Palladium beach is not good, forget them. The beach is fantastic! The Bavaro beach stretches for about 15 miles and does not have any rocky outcrops or barrier to limit venturing into the ocean. Long strengths of beautiful white sand are easy to walk, explore, and are safe for children (with parental guidance). The beach can have strong winds, ocean waves breaking over off-shore reefs, and slight undertows. Watershoes are not necessary. While snorkling is limited, “blow-up” beach floaties allow many to enjoy the ocean. The Royal beach contains a wide, naturally shaded area (palm trees) sprinkled by palpas, as well as a sundrenched unshaded area. Both provide guests with ample locations to enjoy the beach all day long. During the summer and fall the towel game is non-existent. Loungers and huts are available all day long.
Punta Cana’s Royal Suites pools (new and old section) are easily accessible from the Royal Suites buildings. Balibeds, loungers and palapas surround the pools in the new section; while padded loungers and palapas are found in the old section. An adult pool adjacent to Royal building 50 and Palace building 96 is a welcome addition.
The Palladium grounds are expertly manicured and maintained on a regular basis. Sculptured palms and beautiful gardens can be seen as one walks the many pathways and roadways. Signposts provide guests with visual displays of local fauna and wildlife.
The Royal bars (lobby, pools, Royal beach), as well as Hemmingways, all provide guests premium liquors and beer. Most mixed drinks were created with “premade drink packages” similar to the “7-11 slushy variety” (Ex. Pina Coladas, Bahama Mama) rather with fresh ingredients (bananas, crème, etc). Bartender knowledge of drink selection varied greatly throughout the resort. This is one area the resort that should improve upon. Champagne was available at all Royal bars. Outstanding bar staff included Danny (Supervisor), Michelina and Gabina (lobby bar), as well as Sandy and Manual (main pool bar). Many of the bar staff immediately recalled your favourite liquid refreshment and prepared it with being asked!
Butlers provide many services which help make a holiday unique. Melky and Tony are just two of the butlers who made our stay memorable. Their smiling faces and cheerful “Hola” and pleasant personalities were fantastic. Both helped make dinner reservations, get golfcart transportation, as well as sort out minor room issues. Whenever you need anything, ask your butler … they frequently have the answers to your inquiries.

99% of the staff I observed did a remarkable job. Gardeners, maintenance staff, room cleaning, bar and restaurant staff all were great employees.
Kerland is an outstanding example of the Royal Suites restaurant staff. Restaurant service at the “Royal Two” is specialized with staff responsible for specific duties (some taking orders, others clearing places, others filling wine and water glasses). Both Royal Suites restaurants, the Royal Gourmet and Le Chanterelle, offer a variety of choices within their fixed menus. Menus can be viewed online on the Palladium Addicts website.
The Royal Gourmet offers an excellent specialized breakfast menu (ex: Eggs Benedictine, Eggs Florentine) as well as a self-serve breakfast buffett (omelette, bacon, sausage, cold cuts, cheese, fruit, smoked salmon, crepes as well as traditional breakfast foods). A wide variety of juices (banana, pineapple, orange, etc), mimosas, cold cereals and dairy products are also available.
Lunch at the Royal Gourmet included culinary delights which changed on a daily basis. Selections varied from duck to beef, to seafood, as well as vegetarian and angus burger choices. A seafood chowder, laced with a wide wide variety of seafoods (clams, shrimp, lobster tails etc) was a constant beginning to my lunches.
Two restaurants (Royal Gourmet and Le Chanterelle) are open for dinner at the Royal Suites. Le Chanterelle provides excellent samplings of French culinary flavours, while the Royal Gourmet focusses on seafood and beef selections. My favourite Le Chanterelle meal commences with one of the three cheese fondues, followed by Chateaubriand for two, and with the contreau-laden crepes suzettes for dessert. An after dinner cognac is an excellent way to finish a delightful meal.
We enjoyed a wide variety of a la cartes for dinner. While lobster and steak were my entrees of choice, a multitude of culinary delights were available. Dinner presentation was fantastic. Appetizers through dessert were artfully presented with colourful designs and with food strategically placed. Lobster at the Mare Nostrum (garlic and butter sauces, grilled and served in the shell) and Mexican a la carte (butter, grilled and partially removed from the shell) were exceptional. La P has excellent beef selections (fillet mignon, ribeye, New York, t-bone) and great service. Wait staff requested we cut our beef to ensure it was appropriately prepared.
Royal Suites cheese selection tends to be more European in nature, with an excellent selection of cheese available as an appetizer or for after dinner cheese consumption.
La Parrilla Steak House was notable for the mouth-watering delicious beef dishes, while the Sumptuori (Japanese) was great because of the chef’s food preparation “show”. Other a la cartes which we enjoyed included Tapeo (Spanish) and Grand Cantina Mariachi (Mexican).
The Royal Suites rooms offer a variety of accommodations from which to choose (Junior deluxe suites, deluxe suites, cabanas, master suites, as well as romance and honeymoon suites). The rooms are tastefully designed and decorated, with the older section recently being renovated (fall 2014). While Royal Suites ocean views are available in the older section, the ocean cannot be seen from the newer section. Upgrades should never be the expected and they do not represent the norm within the travel industry. They are based upon a variety of factors, availability being just one.
The live entertainment is found during dinner in the Royal outside seating area (Royal Gourmet and Le Chanterelle). The Royal lobby area is extremely quiet, as are the pool bars. Live entertainment is available in all of the lobbies of the other three sections (Palace is an easy walk from the Royal Suites restaurants.
If you have the opportunity to experience the Royal Suites Turquesa you are in for a fantastic vacation. Enjoy your time in paradise!

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