Its been a week since we arrived back from the GPLH ,and we miss her so, the beautiful setting room in block 26 as requested ,great food strong unwatered down drinks ,friendly faces ,the hot hot sun ,the adult pool where we spent most of our time ,the many new friends we met ,the trip out the Ricks cafe the island itself spell bounding . Negatives buffets hit and miss food could be luke warm ,some surly staff ,staff in sport bar need training in customer care ,the lifts of the LH were often out of commission ,which meant a long walk to the GPj side or a painful climb up the stairs ,when we mentioned this to staff she looked blankly at us a said its broken ,and said we could get a cart to take us ,yes wait 20 minutes then be greeted by a surly ,unfriendly driver ,no thanks i will walk. Summary
Apart from a few minor problems we enjoyed our holiday in Jamaica and would love to return someday .
Remarks for the resort
Stronger customer focused management especially in the buffets ,sports bar as we experienced in GPPC and in mexico