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FS NO longer receive CHIC and LOBSTER for Free?

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meeshy
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FS NO longer receive CHIC and LOBSTER for Free?

Post by meeshy » Mon Sep 09, 2019 8:06 pm

i heard family suites no longer receive chic and lobster for free as of November 1, 2019?

We paid a premium to stay in family suites to get these perks and now we no longer receive them?

Doesn't seem fair as we paid more for these perks.

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Leslie
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Re: FS NO longer receive CHIC and LOBSTER for Free?

Post by Leslie » Sat Sep 21, 2019 4:01 pm

meeshy wrote:
Mon Sep 09, 2019 8:06 pm
i heard family suites no longer receive chic and lobster for free as of November 1, 2019?

We paid a premium to stay in family suites to get these perks and now we no longer receive them?

Doesn't seem fair as we paid more for these perks.
I have not heard of this at all. FS is the same as TRS but with kids. Where did you hear this?

Leslie
ROYAL SUITES TURQUESA(PC) - JAN 2013
ROYAL SUITES TURQUESA(PC) - SEP/OCT 2013
GP KANTENAH(RM) - MAY 2014
ROYAL SUITES PUNTA MITA(PV) - NOV 2014
ROYAL SUITES YUCATAN(RM) - MAY 2015
GP KANTENAH(RM) - NOV 2015
GP KANTENAH(RM) - XMAS 2015
ROYAL SUITES YUCATAN(RM) - APRIL 2016
GP BAVARO(PC) - OCT 2016
GP KANTENAH(RM) - MAY 2017
GP LADY HAMILTON(JAM) - OCT 2017
GP KANTENAH(RM) - FEB 2018
GP WHITE SAND(RM) - OCT 2018
TRS CORAL(CM) - XMAS 2018
GP WHITE SAND(RM) - FEB 2019
GP KANTENAH(RM) + TRS CORAL(CM) - MAY 2019
TRS TURQUESA(PC) - OCT 2019
PC PALACE(PC) - MAR 2020

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captainjkirk
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Re: FS NO longer receive CHIC and LOBSTER for Free?

Post by captainjkirk » Mon Oct 07, 2019 12:37 pm

I have not heard of this at all. FS is the same as TRS but with kids. Where did you hear this?
I have never stayed in the Family Selection area, however if you look up the inclusions it does make mention that the free Chic passes are only available till October 31st.

https://www.palladiumhotelgroup.com/en/ ... eHotelDesc


Until October 31st, guests of Family Selection at Grand Palladium Costa Mujeres Resort & Spa will have 1 free pass per person and stay to enjoy Chic Cabaret & Restaurant. For adults only.
:31:
The Captain
(Gringo Dave)
2012 FEB GP Kantenah
2013 FEB GP Jamaica, JUL GP RS Punta Mita, SEP GP RS Turquesa
2014 MAY GP RS Yucatan, NOV GP RS Punta Mita
2015 MAY GP RS Yucatan
2016 APR GP Kantenah, SEP GP RS Turquesa
2017 NOV TRS Turquesa
2018 MAY GP Colonial
2019 MAY GP Colonial, MAY GP Costa Mujeres
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cactusrose
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Re: FS NO longer receive CHIC and LOBSTER for Free?

Post by cactusrose » Mon Oct 07, 2019 3:09 pm

A similar situation with gold VIP band guests (8 or more visits) at the GPRM. No more free tickets to CHIC there . They can't accommodate all the people that want tickets so are cutting back.

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captainjkirk
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Re: FS NO longer receive CHIC and LOBSTER for Free?

Post by captainjkirk » Sat Oct 12, 2019 11:16 am

They can't accommodate all the people that want tickets so are cutting back
They offer tickets for sale to nearby resorts that also include a few hours on show night to hang around and enjoy TRS, those 'cash' seats is what allows them to be able to afford, and improve the show, makes sense, it is a business after all.
:31:
The Captain
(Gringo Dave)
2012 FEB GP Kantenah
2013 FEB GP Jamaica, JUL GP RS Punta Mita, SEP GP RS Turquesa
2014 MAY GP RS Yucatan, NOV GP RS Punta Mita
2015 MAY GP RS Yucatan
2016 APR GP Kantenah, SEP GP RS Turquesa
2017 NOV TRS Turquesa
2018 MAY GP Colonial
2019 MAY GP Colonial, MAY GP Costa Mujeres
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cactusrose
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Re: FS NO longer receive CHIC and LOBSTER for Free?

Post by cactusrose » Sat Oct 12, 2019 3:56 pm

captainjkirk wrote:
Sat Oct 12, 2019 11:16 am
They offer tickets for sale to nearby resorts that also include a few hours on show night to hang around and enjoy TRS, those 'cash' seats is what allows them to be able to afford, and improve the show, makes sense, it is a business after all.
:31:
The Captain
(Gringo Dave)

I think some GPRM guests that were receiving the multiple return guest reward( 8 visits or more VIP gold band) were disappointed also that they were cut (loyal guests) over paying guests from outside resorts. The problem of not being able to accommodate all the reservations and having to make cuts somewhere was because:

1- includes the free CHIC show for TRS guests (part of their guest amenities/perks)
2- sells tickets to GP guests who are non-TRS guests
3- awards free tickets to loyal repeat guests (8 visits and up) who have brought a lot of business and referrals
4- sells tickets to outside guests to other resorts

There was no way to accommodate all of these reservations without running the show seven days a week which I'm sure is against the contract that the entertainers signed. So they changed it. Personally, I wish they kept it all in the "family" and eliminated #4. Image

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