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Pre arrival concierge

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redskinboy
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Joined: Sun Jun 20, 2010 6:46 am

Pre arrival concierge

Post by redskinboy » Sat Dec 23, 2017 5:28 pm

What is this exactly?

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Mumof4boys
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Re: Pre arrival concierge

Post by Mumof4boys » Sat Dec 30, 2017 7:22 pm

I'm not aware of a pre arrival concierge. I have been a TC member for a number of years and have not heard of this.
I wonder if this is something new.
Hopefully someone else will have some insight on this.
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redskinboy
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Re: Pre arrival concierge

Post by redskinboy » Sat Dec 30, 2017 7:49 pm

Blue bracelet - concierge service prior to arrival. That's what it says describing perks with the blue bracelet.

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Mumof4boys
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Re: Pre arrival concierge

Post by Mumof4boys » Sat Dec 30, 2017 9:00 pm

Then your same level as me and we have never had concierge before arrival.
The only TC service we get before arriving at the resort is the transfer from airport.
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calalily18
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Re: Pre arrival concierge

Post by calalily18 » Sat Feb 10, 2018 1:08 pm

I was also curious what the pre arrival concierge meant. I know we are arriving on a Tuesday and the kid’s breakfast is a Wednesday. I would love to be able to get a reservation ahead of time for my kids! Does anyone know if this is possible?

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Mumof4boys
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Re: Pre arrival concierge

Post by Mumof4boys » Thu Feb 15, 2018 5:09 pm

I sent a message asking the Travel Club what exactly pre arrival concierge meant and specifically asking if we could book Al A Carte's or Raggs breakfasts ahead of arrival, and this is the answer I got:

You can submit all your requests or comments prior to your arrival to your reservation agent, who is the one who puts all those comments in your reservation notes. Before arrival, our supervisors will be aware of your previous requests and assist you with your wishes.

So as you can see, not a great answer :19:
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calalily18
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Joined: Sun Dec 09, 2007 2:57 pm
Location: Ocean City, Maryland

Re: Pre arrival concierge

Post by calalily18 » Fri Feb 16, 2018 8:39 am

Thank you for looking into that. I guess I will try and get an email sent to ask about booking just the breakfast ahead of time. We will be leaving the following Wednesday, so would not have time to attend on our last day. I think it would be a really fun way for my kids to start their first full day of vacation, too. I am less worried about a la carte reservations, we have never had a problem getting those in TRS in past years. :2:

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